Information We Collect

When you interact with joranvelithos's business planning platform, we collect various types of information to provide you with better services and support your financial planning journey. This information helps us understand your needs and deliver personalized business planning solutions.

We also automatically collect certain information about your device and how you use our website. This includes your IP address, browser type, operating system, referring URLs, and information about your interactions with our content and services.

How We Use Your Information

joranvelithos uses your personal information to deliver comprehensive business planning services and support your financial goals. We're committed to using your information responsibly and transparently.

Information Sharing and Disclosure

joranvelithos takes your privacy seriously and limits information sharing to specific circumstances that support our service delivery or meet legal requirements. We maintain strict controls over how and when your information is shared.

We may share your information with trusted service providers who assist us in operating our platform, conducting business, or providing services to you. These partners are bound by confidentiality agreements and are only permitted to use your information for the specific purposes we've outlined.

In the event of a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We would notify you of any such change in ownership or control of your personal information.

Your Privacy Rights Under Australian Law

As an Australian business, joranvelithos complies with the Privacy Act 1988 and the Australian Privacy Principles. You have specific rights regarding your personal information, and we're committed to helping you exercise these rights.

To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may ask you to verify your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards designed to protect your data.

Our platform uses industry-standard encryption protocols to secure data transmission and storage. We regularly review and update our security procedures to address emerging threats and maintain the highest levels of protection for your information.

While we implement strong security measures, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Deletion

joranvelithos retains your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Our retention periods vary depending on the type of information and the purpose for which it was collected.

Generally, we retain account information for the duration of your active relationship with us, plus additional periods as required by Australian financial record-keeping requirements. When information is no longer needed, we securely delete or anonymize it.

Some information may be retained in backup systems for a limited time after deletion. We ensure these backups are also securely managed and eventually purged according to our data retention schedule.

Cookies and Tracking Technologies

joranvelithos uses cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. These technologies help us understand how you interact with our services and improve functionality.

You can control cookie preferences through your browser settings, though some features of our platform may not function properly if you disable certain cookies. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. The date of the last update is always displayed at the top of this policy for your reference.